ALERT LEVEL TWO
To keep our staff and patrons safe we have made some operational changes.
Taking time away from the Casino can be a good choice for some people
When a customer voluntarily identifies themselves as needing
The Casino can issue these when we hold concerns about a person’s gambling
Both options provide the opportunity to be excluded for up to 24 months.
Exclusion Orders are an effective way of helping people remain away from
We also recommend people use Self-Exclusion as a means to prevent
Understand that we aim to ensure excluded persons are refused entry.
Excluded persons may return once the exclusion period has ended and they
RE-ENTRY INVOLVES A TWO STEP PROCESS:
1. Verification that counselling was completed with a problem gambling counsellor
2. Re-entry meeting held with Christchurch Casino management
LOOKING FOR MORE INFORMATION?
CONCERNED ABOUT SOMEONE YOU KNOW AND THEIR GAMBLING?
We welcome concerns about a person’s gambling brought to us by their relatives, friends or other associates. Such concerns are taken very seriously and we will investigate and take appropriate action.
Your confidentiality is assured and we do not need to disclose information to the person who may be experiencing gambling-related harm in order to take action.
Please contact us directly on: