HOW OLD DO I HAVE TO BE TO ENTER CHRISTCHURCH CASINO?

You must be 20 years of age or older to enter the Casino. Proof of age may be required.

WHAT IS THE DRESS CODE AT CHRISTCHURCH CASINO?

Smart and neat presentation is required at all times and management reserve the right
to refuse entry.
As a guideline the following will not be permitted into Christchurch Casino:

  • Beanies
  • Stained, torn, dirty, ripped or frayed clothing
  • Crocs or steel capped boots
  • Clothing with offensive designs/words
  • Gang patches or other insignias
  • Military clothing – unless worn by military personnel
  • Clothing deemed not acceptable for Christchurch Casino
WHAT FORM OF IDENTIFICATION IS CONSIDERED VALID AT
CHRISTCHURCH CASINO?

We accept the following forms of identification:

  • New Zealand Passport
  • International Passport
  • New Zealand Drivers Licence
  • HANZ 18+ Card
  • New Zealand Firearms Licence
HOW DO I JOIN THE PLAYERS CLUB LOYALTY PROGRAM?

You can join for free and your benefits will begin immediately upon presentation of
current photo identification to the Players Club desk located on the Main Gaming Floor.
Acceptable forms of current photo identification for Players Club membership are:

  • Current Passport
  • NZ Firearms Licence
  • Overseas National Identity Card
  • NZ issued or Foreign issued Photo Driver’s licence*
    *If you only have a NZ issued or Foreign issued Photo Driver’s license
    you will need a form of secondary identification such as:
  • NZ Birth Certificate
  • NZ or Overseas certificate of citizenship
  • NZ Bank issued Visa or Master Card

Your Players Club card will be issued to you immediately.

HOW DO I USE MY PLAYERS CLUB?

Members can use their membership card to earn points from gaming play and food or
beverage purchase. These can then be downloaded on gaming machines for free play,
to purchase free play chips for use on table games or for food and beverage purchases.

For more information about Players Club please click here.

DO YOU PROVIDE A SHUTTLE SERVICE?

Christchurch Casino provides a FREE shuttle service to and from local hotels and motels for their guests. It operates from 6:00 pm till 2:00 am daily. Bookings can be made by phoning Casino reception on 03 365 9999 and selecting option 2.

Courtesy shuttles are subject to availability.

WHERE CAN I PARK?

VICTORIA STREET CAR PARK
Public Rates:
Per Hour – $3.00 (first hour is free)
Daily Maximum – $12.00

Players Club Member Rates:
Daily Maximum – $2.00

PETERBOROUGH STREET CAR PARK
Public Rates:
Per Hour – $3.00 (first hour is free)
Daily Maximum – $12.00

Players Club Member Rates:
Daily Maximum – $2.00

To inquire about permanent parking please contact Darren Henderson on (03) 372 8892

DO YOU HAVE TAB FACILITIES?

The Casino has one TAB facility available located opposite the Valley Bar.

DO YOU HAVE A SMOKING AREA?

The Casino provides an area for smokers located upstairs off the atrium area.

I HAVE CONCERNS REGARDING A FRIEND OR FAMILY MEMBER,
WHAT CAN I DO?

Find out more about our host responsibility policies as well as exclusion options here.
Alternatively you can contact our Host Responsibility Support Centre on 03 371 2421
or at playsafedrinksafe@christchurchcasino.co.nz